Qolsys recently released a service bulletin describing an issue with certain IQ Hardwire 16-F units. This issue affects both the small enclosure and large enclosure versions. Under certain circumstances, affected units can signal a false tamper/tamper restore message for connected zones.

Qolsys TSB #210708, which was released on July 8, 2021, describes this issue, and the corrective action Qolsys is taking to remedy the problem. They do not provide a lot of information regarding what "conditions" bring about this behavior. We have asked for more detail, and if more information is forthcoming, we will provide updates here in our blog.

Rest assured that only a certain number of these devices are affected, and we will provide users with the necessary information to determine if they have one of these units. Qolsys IQ Hardwire 16-F units that were manufactured outside of the window in question are not affected and should not exhibit this behavior.

How to determine if your Qolsys IQ Hardwire 16-F small enclosure (SKU: QS7133-840) is affected:

On the unit itself, or on the box that the unit came in, check the Revision Sticker. This will appear as a bar code on the sticker and will be marked with SN: and DL: If the 4th character of the SN, moving from left to right, is a "C" then the Qolsys IQ Hardwire 16-F small enclosure should be returned/replaced. This sticker may be found on the rear of the unit and may require that you dismount the unit from the wall to get access it.

How to determine if your Qolsys IQ Hardwire 16-F large enclosure (SKU: QS7134-840) is affected:

On the Qolsys IQ Hardwire 16-F large enclosure, the way you determine the revision is the same, but the revision information is different. On these units the revision to be on the lookout for is "B" rather than "C". This sticker should also appear on the unit itself as well as on the box that the unit comes in. Since these devices come from the factory with an enclosure, the sticker may be on the enclosure rather than the printed circuit board. Unfortunately, it may also be on the back of the enclosure, requiring that it be removed from the wall to be accessed. When reading the sticker, the 4th character when viewing the SN from left to right is "B" on affected units. See the example below:

Qolsys has pulled back available affected stock to correct this issue. Units that may have been affected, but have since been pulled back into manufacturing and reworked or replaced, will sport a sticker that says "TEST OK".

If you purchase a Qolsys IQ Hardwire 16-F that falls within the Revision range discussed above, but the item has a "TEST OK" sticker affixed somewhere on the packaging or the unit itself, then you do not have to worry about this issue. If you purchased a Qolsys IQ Hardwire 16-F prior to the date that this notice was released, and your device falls within the revision range discussed above, then you should contact your distributor to discuss replacing the unit. Per Qolsys, you should do this even if you haven't observed the behavior described in this Technical Service Bulletin.

If you are an Alarm Grid customer, and you purchased an affected unit from Alarm Grid, you can contact us at support@alarmgrid.com. We are here Monday - Friday from 9am to 8pm ET. If you prefer to speak to us by phone, you can reach us at 888-818-7728. It is our pleasure to assist you with any and all of your alarm needs. Stay safe!

After much anticipation Firmware Version 2.5.3 for the Qolsys IQ Panel 2 Plus is now available! This update brings support for the PowerG Wired to Wireless Converter, as well as some other new features. Everyone with an IQ Panel 2 is encouraged to download the update as soon as possible.

Support for the DSC PG9WLSHW8 PowerG Wired to Wireless Converter is the biggest new addition for Firmware Version 2.5.3. We covered the PowerG Wired to Wireless Converter extensively in a post last month. But just as a quick recap, the device allows to you to connect hardwired sensors so that they can communicate with the IQ Panel 2 Plus wirelessly across the PowerG protocol. This is an excellent way to upgrade from an older hardwired system, as it can prevent you from having to purchase entirely new wireless sensors.

The PG9WLSHW8 also includes all the benefits of PowerG. This includes a wireless range of up to 2,000 feet away from the IQ2+ in an open air environment, military grade 128-bit AES encryption, and Frequency Hopping Spread Spectrum (FHSS) technology for added protection. Up to eight (8) hardwired zones are built into a single converter, and you can use up to two (2) of the PG9WLSHW8 units per IQ2+ System. The unit even offers support for 2-wire or 4-wire smoke detectors, plus a 700mA supervised output for adding a wired siren.

Of course, IQ Panel 2 Firmware Version 2.5.3 includes a huge bundle of other new features and functions. Even if you don't plan on adding a DSC PG9WLSHW8 unit, there are still many other reasons to receive the upgrade. We'll touch on all the other new additions below.

The IQ2 system now has Panel Ambient Noise Detector settings to adjust noise threshold and duration. Qolsys added this feature with MDU settings where noise complaints are a concern. The feature can be used in-place of the panel's built-in glass break sensor. Alarm.com is planning to add back-end support for this feature sometime in the future.

Alarm.com commercial customers will be able to take advantage of their Smarter Business Temperature Monitoring (SBTM) service plan, which is used in conjunction with the DSC PG9905 PowerG Temperature Sensor. The SBTM service plan allows for 24/7 monitoring, real-time alerts, and historical temperature reporting. It is designed with businesses like restaurants, grocery stores, and pharmacies in mind. Alarm Grid customers with Alarm.com commercial accounts can contact us for more information. In addition, the IQ2+ can now display a trouble condition when an external probe is disconnected from the DSC PG9905.

If you use Alarm.com for solar energy monitoring, then you will be pleased to know that IQ Panel 2 Firmware Version 2.5.3 offers the ability to provide information from your solar inverter right on your security panel! Solar inverter units from SolarEdge and Enphase are supported. Please see this prior blog post for more info about Alarm.com Solar Monitoring.

Thinking ahead, Qolsys has made Firmware Version 2.5.3 compatible with future Z-Wave 700-Series daughter cards. The 700-Series of Z-Wave will represent the successor to Z-Wave Plus, also known as the Z-Wave 500-Series. Like all new iterations of Z-Wave technology, the 700-Series will allow for extended range and battery life when used with a compatible Z-Wave controller or hub. We hope to see 700-Series Z-Wave devices enter the market sometime in the not-so-distant future. Qolsys also made improvements to the IQ2 Z-Wave Diagnostics Map when using the Z-Wave 6.81 SDK to include RSSI values, as well as the ability to move automation device on the Diagnostics Map.

Some new 500-Series Z-Wave Plus devices are now supported by the IQ Panel 2. Most notably, these include Z-Wave switches from Eaton. Newly supported models include the RF9601, RF9617, RF9640-N, and RF9642-Z. It's good to see Qolsys increasing their support of compatible Z-Wave devices, and we have heard particularly nice things about the Z-Wave switches from Eaton and Cooper.

You can now disarm from the main IQ Panel 2 during the Exit Delay if the arming session was initiated from an IQ Remote, PowerG Keypad, or key fob device. Qolsys also added three (3) new Sensor Groups for keypads, key fobs, and panic switches. These new Sensor Groups include (3) Mobile Silent, (5) Fixed Silent Auxiliary, and (7) Mobile Silent Auxiliary. These new Sensor Group options should add some more versatility for these devices. And as for the Qolsys IQ Remote Keypad, it now has the ability to pair with IP routers using the Protected Management Frame (PMF) protocol.

There are some new changes to the Easy Install Wizard that loads upon booting up the system for the first time. A new drop-down option will allow you to select one of (13) languages for the setup wizard. There is also a new page in the wizard with QR links for you to scan using the camera on your Android or iOS phone to quickly download the Alarm.com Mobile App. Also added to the Easy Install Wizard are new help screens that provide more information on how to pair and test door and window contacts and motion detection sensors.

Some general improvements to the system's PowerG firmware have also been bundled with Firmware Update 2.5.3. The PowerG Modem Firmware is now Version 2.38. There is now support for Fire Trouble and Dirty Detector Trouble on the IQ2 and ADC when DSC PG9936 PowerG Smoke Detectors are used. Proximity tag support is now supported with the Visonic PowerG Wireless Keypads (models KP141 and KP241). And the Alarm.com back end can now show the "Not Networked" status for PowerG Sensors in the Event History. This occurs when a PowerG device is enrolled with the panel, but then fails to complete the network association and goes into RF sensor failure.

There are also some changes affecting certain PowerG Door and Window Contact Sensors. For the DSC PG9309 and DSC PG9312, both the reed switch and the auxiliary input can be disabled during disarm. The same also applies to the auxiliary input on the DSC PG9945. The purpose of this is to extend the battery life on high traffic doors. Additionally, the PG9945 and PG9309 can be learned-in with the IQ2+ twice. One zone will be for the sensor's internal reed switch, which the other will be used with the auxiliary input.

Other miscellaneous features have been added as well. LiveAnswer is now supported on the IQ2 for security cameras with non-standard aspect ratio streaming. New languages of German, Danish, Portuguese, Hungarian, and Romanian have all been added to the IQ Panel 2. The IQ2 will also now provide audible and visual indication of dual-path failures when the EN Grade 2 Setting is enabled. A change to the Swinger Shutdown feature has been made so that once a sensor reaches its Swinger Shutdown limit, a subsequent sensor event will tell the IQ2 to send an event notice to Alarm.com. Lastly, various improvements to the system have been made so that the IQ2 meets the EN50131-1 Standard.

Now that we have covered all of the new features included with Firmware Version 2.5.3, we can cover the process for upgrading your IQ Panel 2. Qolsys did things a little bit different this time. In order to download 2.5.3, your IQ Panel 2 or IQ Panel 2 Plus must be running a firmware version between 2.0.1 and 2.4.2. Do not attempt to download 2.5.3 if your IQ Panel 2 is running Firmware Version 2.5.0 or 2.5.1. If your IQ2 is on one of those firmware versions, then you must upgrade in stages by upgrading to Firmware Version 2.5.2 first, and then upgrading to Version 2.5.3. More information on upgrading to 2.5.2 can be found here.

If you need to check the firmware version for your panel, click the small grey bar at the top of the screen, and choose Settings > Advanced Settings > enter Installer Code (default 1111) > About > Software. You should see the firmware version displayed. The panel in the picture below is already on 2.5.3.

Once your IQ2 is on a firmware version of 2.0.1 to 2.4.2, or is on Firmware Version 2.5.2, then you can begin upgrading the Qolsys IQ Panel 2 Firmware Version 2.5.3. To begin, make sure your panel is monitored and connected with the Alarm.com servers via WIFI. The panel should be plugged into its AC outlet, and it should not have a low-battery condition.

When ready, you can perform the update by clicking the small grey bar at the top of the screen and selecting Settings > Advanced Settings > Installer Code (default 1111) > Upgrade Software > Patch Tag > enter iqpanel2.5.3 > OK > Upgrade Using Network. Then press OK when prompted. It will take about five (5) minutes for the update process to complete. The panel will reboot as part of the update process.

If you have any questions about the Qolsys IQ Panel 2 Plus, please reach out to us. Also remember to check out this post to learn more about our monitoring plans for gaining access to Alarm.com. The best way to contact us with questions about the IQ Panel 2 System or alarm monitoring in general is to email support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

2GIG GC2e and 2GIG GC3e users have some new options available, as two (2) new products have been added to the growing 2GIG eSeries Lineup. These are the 2GIG TAKE1e-345 Wired to Wireless Converter and the 2GIG TILT1e-345 Tilt Sensor. Both products are available now from Alarm Grid.

If you are not yet familiar with the 2GIG eSeries Sensors, they offer a more secure wireless connection than the non-encrypted 2GIG 345 MHz Sensors. By utilizing wireless encryption, the 2GIG eSeries devices are nearly impossible for potential intruders to disrupt or takeover wirelessly. This can provide added peace of mind for end users. Just keep in mind that the 2GIG eSeries Sensors will only work with the 2GIG GC2e and 2GIG GC3e. They are not backwards compatible with the older 2GIG Panels, like the 2GIG GC2 and 2GIG GC3.

The 2GIG TAKE1e-345 Encrypted Wireless Takeover Module is a wired to wireless converter that is primarily used when upgrading to a GC2e or GC3e from an older wired alarm panel. When setting up the 2GIG TAKE1e-345, it is recommended that you keep the existing panel in place. This is because the TAKE1e-345 will draw power from the exiting panel, as the unit does not come with its own power supply. Once the device is set up properly, your existing wired sensors will be able to communicate with your GC2e or GC3e across an encrypted wireless protocol.

The 2GIG TILT1e-345 Encrypted Tilt Sensor is a tilt sensor designed primarily to monitor garage doors. The device works by sending an alert signal to the panel whenever the unit is tilted more than 45 degrees. Normally, the TILT1e-345 is mounted vertically on top of a garage door. When the garage door is opened, the sensor will shift to a horizontal position. This will trigger the sensor and tell it to alert the panel. Other potential uses for the 2GIG TILT1e-345 include use on mailboxes, pet doors, and hinged crawl space doors. Really, any structure that opens vertically can make use of the sensor.

Both of these great sensors are now available from Alarm Grid. If you have any questions about the 2GIG TAKE1e-345 or the 2GIG TILT1e-345, or if you want to learn more about how you can monitor your 2GIG GC2e or 2GIG GC3e, then please contact our team by emailing support@alarmgrid.com. We check our email from 9am to 8pm ET M-F. We look forward to hearing from you!

After much anticipation, the DSC PG9WLSHW8 PowerG Wired to Wireless Converter is finally available! End users now how a reliable option for taking existing hardwired security and life-safety sensors and interfacing them with a security system that supports PowerG Wireless Sensors.

Wired to wireless converter modules for wireless security systems are nothing new. Hardwired sensors connect with wired to wireless converter modules. The converter then sends wireless signal to the panel on behalf of the connected wired sensors. The wired sensors can then be programmed to wireless zones on the system. As far as the system is concerned, the wired sensors at the converter module are no different than wireless sensors.

How the DSC PG9WLSHW8 differs from prior wired to wireless converters is that it transmits wireless signals across the PowerG wireless protocol. PowerG uses Frequency Hopping Spread Spectrum (FHSS) technology to prevent RF jamming, with the communication signals constantly switching between frequencies from 912 MHz to 918 MHz. In addition to using FHSS technology, PowerG Sensors also take advantage of military grade 128-bit AES encryption for enhanced wireless security. This makes these sensors some of the most secure wireless devices in the industry. Any hardwired sensor connected with the DSC PG9WLSHW8 will utilize this same level of security and protection.

But PowerG Sensors offer more than just top-grade security. They also offer incredible wireless range. Depending on the system being used, a PowerG Sensor is able to communicate from up to two (2) kilometers (km) away in an open air environment. This capability also applies to the DSC PG9WLSHW8. With perfect, direct line-of-sight, you can have the converter module up to 2km away from certain compatible panels and expect the signals to go through reliably. That is perfect for large buildings, including hospitals, warehouses, schools, and more. You would be very hard-pressed to find another wireless sensor lineup with the same communication range capabilities as PowerG.

There are all sorts of possible applications for the DSC PG9WLSHW8 Wired to Wireless Converter. But at this time, the module can only be used with a Qolsys IQ Panel 2 Plus Security System. All versions of the IQ Panel 2 Plus can support the DSC PG9WLSHW8. Please be aware that the IQ2+ has a smaller antenna than the other PowerG Systems, so its wireless range is limited to roughly 2,000 feet in open air. The other very important note is that the "other" PowerG Security Systems will NOT support the converter at this time. DSC says that support for these systems will be added later. These other potentially compatible systems include the DSC Iotega and the DSC PowerSeires NEO with an added PowerG Wireless Transceiver.

But there is so much else about the DSC PG9WLSHW8 that makes it such an exciting piece of equipment! Namely, the unit has four (4) programmable outputs (PGMs) for connecting relay-triggered devices. The second programmable output (PGM2) is particularly notable, as you can connect up to (18) 2-wire smoke detector units at this location. Alternatively, you can also use 4-wire smoke detectors and wired CO detectors are regular zone inputs for the unit. The PGMs are also useful for connecting wired sirens, as the unit provides a supervised bell output of 12V @ 700mA. And installers will really appreciate the fact that the module allows for end-of-line resistor (EOLR) value learning from 1k to 10k ohm resistors. Both single-end-of-line (SEOL) and double-end-of-line (DEOL) resistor wiring is supported.

One final and very important note about the DSC PG9WLSHW8 is that stock for the item is currently severely limited due to the ongoing pandemic. It's possible that if you order the PG9WLSHW8, you might be put on a waiting list for the item, as our manufacturers try and keep up with constant demand for products. If you do end up buying the DSC PG9WLSHW8 while it is back-ordered (BO), then our team will contact you at our earliest convenience to let you know about the situation. If you do decide to cancel the order due to it being back-ordered, then your debit or credit card will be refunded for the entire cost of the order.

If you have any questions about the DSC PG9WLSHW8 or about alarm monitoring in general, then please reach out to us! The best way to contact us is by emailing support@alarmgrid.com. This is also a great email to use if you want to find out if the DSC PG9WLSHW8 or any other product sold by Alarm Grid is currently in-stock or back-ordered. Our team checks email from 9am to 8pm ET M-F. We look forward to hearing from you!

Do you want to achieve a hybrid security system that uses both wireless and hardwired wired sensors? We have the perfect solution for you in the Qolsys IQ Panel 2 Plus and the Qolsys IQ Hardwire 16-F. This will let you use both wired sensors and wireless sensors with one convenient system!

Although we are well into the age of wireless security systems, there is still a place for hardwired sensors. Many people install wired sensors for new construction as a way of fully integrating their security system with their home or office. This is a great way to increase property value, and it's a fairly simple task for a builder to accomplish.

In addition, hardwired sensors require less maintenance than wireless sensors. They do not need any battery replacements, and many do not draw any electricity from a panel or wired to wireless converter module. Also, more and more alarm system manufacturers are offering ways to integrate hardwired sensors in with wireless panels. Using wired and wireless sensors together on the same system is sometimes referred to as a "hybrid security system".

The advantage to using a hybrid alarm system with both wired and wireless sensors is that you can still integrate your wired sensors in with the building, while also being able to easily add wireless sensors when convenient. It can be challenging to run wire for hardwired sensors after a building has been constructed. If you need to add some quick new sensors, then wireless ones make for a great selection. They are super easy to install, and they are just as reliable as wired sensors. Also, there are many sensors out there that are only available in wireless varieties.

The 319.5 MHz IQ Panel 2 Plus is a great option for those looking to set up a hybrid security system, as it readily supports DSC PowerG Security Sensors and has a great wired to wireless converter option in the Qolsys IQ Hardwire 16-F. If you aren't familiar with PowerG Sensors, they offer some of the best range in the industry, as they can be used from up to 2,000 feet away from the IQ Panel 2 Plus. The PowerG Sensors are also extremely secure, since they utilize 128-bit AES encryption and Frequency Hopping Spread Spectrum (FHSS) Technology. These are some of the best wireless sensors that you can possibly use with a security system.

But how do you integrate wired sensors in with your new Qolsys IQ Panel 2 Plus System? That's where the Qolsys IQ Hardwire 16-F comes in. This is a wired to wireless converter module that is specifically designed for use with 319.5 MHz security systems. Hardwired sensors connect directly with the Qolsys IQ Hardwire 16-F, and the module sends out a wireless 319.5 MHz signal to the panel on their behalf. This will allow the connected wired sensors to interface with a wireless alarm system that otherwise wouldn't accept them.

There are two (2) versions of the Qolsys IQ Hardwire 16-F. There is a Qolsys IQ Hardwire 16-F w/ Small Enclosure and a Qolsys IQ Hardwire 16-F w/ Large Enclosure. The difference between these two is that the large enclosure module will come with a large plastic cabinet designed for housing multiple IQ Hardwire 16-F units in one convenient location. If you are only bringing over a few hardwired sensors and only need one converter unit, the the small enclosure will often suffice. But if you are using multiple converter modules, then you may want to house them in an enclosure.

Note that every IQ Hardwire 16-F supports up to 16 hardwired zones, including one zone for 2-wire smoke detectors. Also note that each large enclosure from Qolsys is designed to support up to two (2) sets of IQ Hardwire 16-F Converters. Backup batteries are not included, but they are highly recommended. These two sets of batteries will also fit in the large enclosure with the converters.

Both the 319.5 MHz IQ Panel 2 Plus and both versions of the IQ Hardwire 16-F are available for purchase on our website. Please make sure you are using the 319.5 MHz IQ Panel 2 Plus, as the IQ Hardwire 16-F will not work with the other versions. However, the IQ Hardwire 16-F can work with the original non-Plus Qolsys IQ Panel 2. And if you have a 345 MHz IQ Panel 2 Plus, then you can achieve similar results with the Honeywell 5800C2W. Before you know it, you will have an effective and reliable hybrid alarm system!

If you have any questions about using the Qolsys IQ Panel 2 Plus with a Qolsys IQ Hardwire 16-F, or if you want to learn more about hybrid security systems in general, please email us at support@alarmgrid.com. Our support team is available from 9am to 8pm ET M-F. We look forward to hearing from you!

Anyone looking to bring existing hardwired sensors to a new 345 MHz wireless system will be delighted to learn that we have reduced the price of the Honeywell 5800C2W Wired to Wireless Converter to just $49.99. Now is the perfect time to buy this awesome wired to wireless converter module!

If you aren't familiar with the Honeywell 5800C2W or wired to wireless converters in general, then allow us to give you a quick lesson. A wired to wireless converter essentially replaces a hardwired alarm panel so that you can bring existing wired sensors over to a wireless system. Typically, a wired to wireless converter module will be installed in the previous location of the wired panel. All of the existing wired sensors will connect with this module. The wired to wireless converter can then transmit wireless signals to the new wireless panel on the behalf of these sensors. The wireless system will then recognize the wired sensors as wireless sensors.

In the case of the Honeywell 5800C2W, the module transmits signals at 345 MHz. This makes it compatible with any system that supports the 345 MHz wireless frequency. Systems that support this frequency include the Honeywell Lyric Controller, the 2GIG GC3e, and the Qolsys IQ Panel 2 Plus with 345 MHz Daughtercard, among others. If you aren't sure whether or not your system supports 345 MHz signals, then you can always contact us for help.

Please note that while the Honeywell 5800C2W comes with its own transformer, you must provide your own cabling to make the connection. If you ever need to buy a new standalone transformer for your Honeywell 5800C2W, you can purchase one from us. The 5800C2W AC Transformer is sold under the part name Honeywell 300-07052. You will also need to provide your own backup battery to keep the 5800C2W running during an electrical outage. The UltraTech 1240 Battery is perfect for this task. The 5800C2W comes with a battery harness included for completing the connection.

Each wired sensor used with the 5800C2W will require its own wireless zone on the wireless panel. These zones are configured individually, so you will need to enroll each sensor one by one. The 5800C2W can support up to nine (9) zones. If you have additional hardwired sensors beyond that, then you will need additional 5800C2W units. You can use as many Honeywell 5800C2W modules as you need, as long as you do not exceed the total number of wireless zones on your panel. Please note that the 5800C2W does not support Zone Doubling. Additionally, life-safety sensors like smoke detectors and carbon monoxide sensors cannot be used with the Honeywell 5800C2W.

The Honeywell 5800C2W is now available from Alarm Grid for just $49.99. We are also excited to announce that our Honeywell 5800C2WPK Wired to Wireless Kit has also been reduced in price, and it is now available for just $65.99. Our Honeywell 5800C2WPK Kit includes a brand-new 5800C2W Converter, a power transformer, a Honeywell LT-Cable for connecting the transformer, an UltraTech 1240 Battery, and a battery harness for connecting the battery. And if you are looking to get started with a new system as well, you might consider our Honeywell LYRICC2WPK Kit. This system kit includes everything in the 5800C2WPK Kit, plus a brand-new Honeywell Lyric Controller and an additional LT-Cable for powering the panel. This is a truly amazing bundle that provides an excellent way to upgrade the old and outdated wired system in your home or business to a state-of-the-art wireless system that is an absolute joy to use.

If you have any questions about the Honeywell 5800C2W or any of our aforementioned kits, please reach out to us by emailing support@alarmgrid.com. Remember that our support hours run from 9am to 8pm ET M-F. And if you haven't signed up for monitoring service from Alarm Grid yet, make sure to check out our monitoring page to learn more. We look forward to hearing from you!

Update: We have also reduced the cost of our certified refurbished Honeywell 5800C2W to just $39.99. If you want to learn more about our certified refurbished Honeywell products, please check this prior blog post.

Qolsys is the first manufacturer to make a big splash in the new year with their IQ Hardwire 16-F w/ Large Enclosure, also known as the QS7134-840. This product includes a Qolsys IQ Hardwire 16-F Wired to Wireless Converter and a large plastic enclosure for housing up to two (2) 16-F units.

If you aren't already familiar with the Qolsys IQ Hardwire 16-F, it is a wired to wireless converter module that allows you to use hardwired sensors with a compatible 319.5 MHz wireless system. This is fantastic if you have an existing hardwired system, and you want to upgrade to a newer wireless panel. The IQ Hardwire 16-F module features 16 zone terminal pairs for adding up to 16 wireless zones to a compatible panel.

Compatible wireless systems for the Qolsys IQ Hardwire 16-F include the original Qolsys IQ Panel 2 and the Qolsys IQ Panel 2 Plus w/ 319.5 MHz Daughtercard. The module utilizes S-Line Rolling Code Encryption when paired with the Qolsys IQ2 or IQ2+. If paired with a different 319.5 MHz system, then the IQ Hardwire 16-F will not utilize any encryption. We made a nice introduction post on the 16-F module when it was released last year.

But the Qolsys IQ Hardwire 16-F does more than just provide wired sensor support. It can also function as an automatic wireless siren relay for a compatible IQ Panel 2 or IQ Panel 2 Plus System. More information on this function can be found here. The module is also noteworthy for its ability to support 2-wire smoke detectors on Zone 16. More information on using 2-wire smoke detectors with the Qolsys IQ Hardwire 16-F can be found in this FAQ.

Qolsys made one noteworthy change to the QS7134-840 when compared with the initial IQ Hardwire 16-F modules (known as QS7133-840). The new QS7134-840 can use a "Legacy Mode" to calibrate 1k to 10k resistors wired in parallel (NO) or series (NC). The original QS7133-840 could not perform this calibration, and it was restricted to only supporting 4.7k resistors. As a result, the new QS7134-840 has greater flexibility in its installation as far as choosing resistors is concerned.

You must have a resistor on each zone of the IQ Hardwire 16-F. This is true regardless of whether it is an original or an updated 16-F module, and regardless of whether or not all the zones on the module are used. All zones need a resistor. Anyone who orders the new IQ Hardwire 16-F w/ Large Enclosure will receive the new QS7134-840 module that supports calibration. That said, it is usually just easiest to use the 4.7k resistors that comes included with all versions of the IQ Hardwire 16-F. More information on installing the Hardwire 16-F can be found in this comprehensive FAQ.

Of course, the most exciting addition to the Qolsys QS7134-840 is the large plastic enclosure that can house up to two (2) Qolsys IQ Hardwire 16-F Converters and their respective backup batteries. This is perfect for making your wiring nice and organized and having everything neatly contained. We know that some DIYers out there love to make their wiring super neat and organized, and now they have their chance! We were particularly impressed with the wiring images Qolsys put out.

For reference, the large plastic enclosure measures 16"L x 14"W x 3"D. Even though it can house two (2) 16-F modules, only one (1) 16-F module is included with each QS7134-840 order. If you want a second module, then you should just order an additional individual module without the large plastic enclosure. You must also remember to buy one (1) backup battery for each 16-F converter module you use. Either the UltraTech 1240 or UltraTech 1270 will work for this purpose. Each module comes with a battery harness for connecting a backup battery. One final accessory that you might want to obtain is a cam lock for securing the large plastic enclosure. We are currently working with Qolsys to determine the best possible cam lock for the job. We will update once we find out.

If you have any questions about the Qolsys QS7134-840 IQ Hardwire 16-F w/ Large Plastic Enclosure or any of the other products on our website, or if you want to learn more about our monitoring services, please reach out to us! The best way to contact us is to email support@alarmgrid.com. We operate our support hours from 9am to 8pm ET M-F. We look forward to hearing from you!

Hi DIYers! We haven't made an Alarm Grid Tips post in while, so we figured now was a good time. The tip for today is to always take pictures when swapping out a hardwired alarm control panel with a new one. A few clear and detailed pictures can help you greatly with rewiring later on.

If you have an older alarm system, there may be many benefits to upgrading to a newer model. A more advanced panel will allow for a greater number of zones and support for new functions and features. Many people upgrade so that they can access an interactive service platform like Total Connect 2.0 or Alarm.com. This will allow you to control your system and check its status remotely using a smartphone.

When a person makes a system upgrade, they will usually want to bring their existing sensors to their new setup if possible. Even if the panel itself is old and outdated, the sensors may still be perfectly suitable for regular use. It can be very expensive to buy a complete new set of sensors. And the user won't even need to move their sensors. They can remain in the same location and just wire-in with the new panel.

But if you have a complete hardwired system, then there are likely many sensors and other pieces of equipment running from various locations on the circuit board. Certain devices like sirens can require a surprisingly intricate setup, and it can be difficult to remember where everything goes. Even if you are just transferring sensors and other devices from one panel to another, the task can be surprisingly challenging without a visual aid.

For that reason, we recommend taking pictures before trying to bring over equipment from one panel to another. You don't need to take many, just enough to see where everything goes and where every connection ends up. In many cases, a new panel will follow a very similar wiring setup to the one it is replacing. By using your images as a guide, you will have a much easier time making a successful transition.

This same principle also applies if you are upgrading to a wireless system from a hardwired system. Wireless systems can support hardwired sensors by using wired to wireless converters. A wired to wireless converter works by connecting directly with hardwired sensors and sending out wireless signals to the panel on their behalf. The system will then recognize these wired sensors just like any regular wireless sensor.

Wiring sensors to a converter is actually very similar to wiring to a panel. The pictures of your old hardwired setup will be surprisingly helpful when connecting to a wired to wireless converter. You can check the pictures to see which wire goes to which terminal and even make sure the backup power supply is connected correctly. By placing the converter in the old location of the previous panel, all the sensors can remain in the same spot and easily connect with the converter(s).

So if you are ever upgrading from an older hardwired system, make sure to take some pictures first! We hope this basic tip was helpful to some DIY installers out there. Keep checking our blog for more Alarm Grid Tips in the future.